What foods does WIC provide?
WIC provides an assortment of foods including fruits and vegetables, dairy, whole grains, cereal, eggs, beans, peanut butter, infant foods, and infant formula.
Do I have to buy all my WIC foods?
No, it is not a problem if you choose not to purchase an item or purchase less of the WIC foods provided to you.
Can I replace foods I don’t use with another food?
Substitutions are allowed for some WIC foods. Contact your WIC clinic to discuss your options and have your food benefits changed. No substitutions may be made at the store. You must buy WIC authorized foods in the food categories on your WIC account. Check the WIC Shopper app or your Utah WIC Shopping Guide.
May I feed my WIC foods or my child’s WIC foods to other members in my household?
WIC foods are meant for the person they were issued for. All family member’s benefits are combined into the family’s WIC account. If the WIC participants in your family don’t eat a certain WIC-provided food, do not buy it or ask the clinic staff to remove it from your account. If you have gotten WIC foods that are unneeded, bring them to your WIC clinic.
What should I do if I reduce or stop breastfeeding?
Contact your WIC clinic. You will meet with a nutritionist and discuss the options available to you.
Will SNAP benefits and WIC benefits be on the same card?
No. The WIC card for the WIC program is separate from the EBT card for the SNAP program.
How does the WIC card work at the store?
The process is very similar to using a debit or credit card. Participants shop for their WIC approved items. At checkout, the WIC card is swiped in the PIN pad where WIC approved items are deducted from the balance in the account. Unused benefits will remain in the account and will expire the last day of the month at midnight.
Do participants need to show identification with their WIC card at the grocery store?
No. Identification is not required with the WIC card at the grocery store. The PIN will be the participant’s identification for using the card.
Who can change the WIC card PIN?
Only the head of household (parent or guardian) can change the PIN for a WIC card. Call WIC card customer service at 1-855-784-5584 (this phone number is on the back of your WIC card) to change your PIN. If you need help in a language besides English and Spanish, call or text your local WIC clinic.
Can WIC cards be used at self-checkout registers or for online shopping?
Most stores are ready to accept WIC cards at self-checkouts. Please ask store staff before using self check-checkout. WIC cards can’t be used for online shopping.
What should I do if an item on the WIC Approved Food List does not get deducted from my WIC account at checkout?
After scanning all items, WIC-approved food items in the family’s account will be deducted from the WIC account. Check the receipt to make sure the items are correctly deducted before you confirm your purchase. If you find an item you couldn’t buy at the store that you believe should be a WIC-approved item, submit the item to WIC for consideration. You can submit the item with the “I Couldn’t Buy This” button on the WIC Shopper app. UPCs for packaged produce items are normally added at the store level. Please speak with a store manager or customer service if you find a produce item you couldn’t buy with your WIC card.
What is the WICShopper application?
WICShopper is a specialized WIC smartphone application. The application will assist participants in identifying WIC-approved food items at the grocery store. The application will allow participants to scan an item’s Universal Product Code (UPC) to ensure that it is a WIC-approved item before checking out. Participants can link their card to the app to keep track of the balance. The application has many other features to help WIC participants get the most out of the WIC program.