Online eWIC

This page is updated regularly, please visit often.

Dear Vendors,

The target day for statewide “Go Live” with Online EBT is August 1, 2024. Participants will be issued redesigned cards and stores will receive new training materials in advance of the transition. Thank you for your cooperation with our continued efforts to modernize the Utah WIC program!

JoDell
jgparke@utah.gov

Online eWIC Bulletins

Utah Online eWIC Bulletin 1 Utah Online eWIC Bulletin 2 – Moratorium

Online eWIC Training (Coming Soon!)

State-conducted “Training of Trainers”

Informational Materials (Coming Soon!)

Forms

Did a customer find an item they couldn’t buy with their eWIC card that you believe should be a WIC approved item? Submit the item to WIC for consideration using the form below.

I Couldn’t Buy This! – WIC UPC Submission Form

UPCs for packaged produce items are normally added at the store level through the produce mapping process. Please speak with a store manager, scan coordinator or IT/POS specialist if you find a produce item not working for WIC.

eWIC Policies

Below are important eWIC specific policies vendors should be aware of. This list does not include all policies affecting WIC vendors. A comprehensive list can be found at the following link: https://wic.utah.gov/vendors/vendor-agreement/

File Transmissions (Claim file – Hot Card – APL)EBT Capability Food Delivery System and Transaction Procedures Food Price Reporting List Lost e-WIC cards at Vendor Payment Disputes and Appeals Reimbursement and Claims Vendor Authorization Vendor Violations and Sanctions